DualShop Privacy Policy
Effective Date: March 21, 2025
At DualShop, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your choices regarding your information.
1. Information We Collect:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, shipping address, phone number, and payment information.
- Browsing Information: We automatically collect information about your device, IP address, browser type, and interactions with our website (e.g., pages visited, products viewed).
- Cookies and Tracking: We use cookies and similar technologies to enhance your shopping experience, analyze traffic, and personalize content.
2. How We Use Your Information:
- To process and fulfill your orders
- To send order confirmations, shipping updates, and customer service communications
- To improve our website, products, and services
- To send marketing emails and offers (you can unsubscribe anytime)
- To prevent fraud and protect our customers
3. Sharing Your Information:
We may share your information with trusted third-party partners who help us operate our website and services (e.g., payment processors, shipping carriers). We do not sell your personal information to third parties.
4. Data Retention:
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
5. Your Rights:
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request a copy of the data we hold about you
6. Security:
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration.
7. Children’s Privacy:
Our website is not intended for children under 13. We do not knowingly collect information from children.
8. Changes to this Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us:
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
support@dualshop.net
